We value our business relationships and respect the privacy rights of each of our customers. Because we are committed to handling private information responsibly, we have established the following Privacy Policy Statement to explain to our customers how we gather and use personal information.
INFORMATION WE COLLECT
We often collect public and nonpublic personal information from any one or more of the following sources:
- Information stated on applications for insurance products or services submitted to us, and on any other forms related to such applications for insurance products or services; such information may include, name, address, telephone number, account number, account balance, previous insurance record, and any other information you submit to us;
- Information about the nature and quality of each insurance transaction with us, our affiliates, or others; such information may include payment history, claims history, claims investigation, medical information, property value, insurance coverage, and insurance limits;
- Information submitted to us through the internet; such information includes any information submitted to request information, apply for insurance, make a claim, or otherwise contact us.
- Information provided by insurance agents or brokers involved in placing insurance with us;
- Information from consumer reporting agencies, credit reporting agencies, and insurance companies; and,
- Information from governmental agencies, courts, and independent reporting agencies; such information may include motor vehicle reports, claims reports and property inspection reports.
INFORMATION WE DISCLOSE
We disclose public and nonpublic personal information that we collect as follows:
- We disclose some or all of the information we collect, including nonpublic personal information, to our employees, affiliates and others so that they are able to perform services for us, or on our behalf; such services include effecting, administering, underwriting, adjusting, investigating, enforcing, marketing and servicing each of the insurance products, services and claims transacted with or through us;
- We do not disclose any of the information we collect, except as permitted by law; this means that we are legal permitted, or required, to disclose nonpublic personal information to the certain third parties without prior consent.
CONFIDENTIALITY AND SECURITY
We protect the confidentiality and security of the information we collect as follows:
- We do not sell or share the information we collect to any one for marketing purposes;
- We contractually require every person or organization providing products or services for us or on our behalf to protect the confidentiality of nonpublic personal information;
- We prohibit any person or organization from disclosing or using nonpublic personal information other than to carry out the purposes of the insurance products and services we provide;
- We maintain physical, electronic and procedural safeguards so that all nonpublic personal information is treated in accordance with this Privacy Policy Statement; such safeguards include advanced data-encryption and storage technology, secure facilities with access controls at public points of entry, various other security systems, and onsite supervision of these areas;
- We employ an independent auditing company to annually review our security practices;
RIGHT TO CORRECT INFORMATION
We reasonably permit a person to correct the personal information we collect about them.
CONTACTING US
You may contact us if you have any questions about this Privacy Policy Statement. Please contact our Compliance Department at 1-800-423-2497 or at 899 El Centro Street, South Pasadena, CA 91030.
PLEASE READ THIS LEGAL DISCLAIMER CAREFULLY. By accessing the website, or any of its pages, you thereby agree to be bound by the terms and conditions below. The information and materials contained in this website, and the terms and conditions of this Legal Disclaimer, are subject to change without notice.
NO OFFER OF INSURANCE
The product descriptions, if any, provided on this website are not intended to constitute sales offers or solicitations in connection with any insurance product or service. Some products or services may not be available in all states.
NO WARRANTY
The information and materials contained in this website are provided "as is". Tokio Marine Highland, does not warrant the accuracy, adequacy or completeness of the information and materials on this website, and expressly disclaims liability for errors or omissions, if any, in the information and materials within this website. No warranty of any kind, whether implied, express or statutory, including but not limited to warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials contained in this website.
ALL COPYRIGHTS RETAINED
Materials copyrighted by Tokio Marine Highland, or those owned by other persons or entities, are displayed on this website for personal, non-commercial use only, and all rights are retained by the owners thereof. All documents, content or images contained in this website may not be copied or reproduced in any form without the written permission of Tokio Marine Highland
LIMITATION OF LIABILITY
In no event will Tokio Marine Highland be liable for any loss or damage of any kind resulting from the use of this website. Such damages include but are not limited to direct, indirect, special, incidental, or consequential damages, and any other loss or expense arising from, or in connection with, any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure. Even if Tokio Marine Highland, or its representatives or affiliates are advised of the possibility of such damages, losses or expenses, no liability shall attach.
USE OF LINKS
Hyperlinks to other internet resources are available for use at your own risk. The content, accuracy, opinions and other links provided by those websites have not been investigated, verified, monitored or endorsed by Tokio Marine Highland
|